Spring Hill 34609
Land O Lakes 34637
Bobbie S. Tampa 33626
Hello. My name is Ron Haas and I had some extensive residential A/C repairs and maintenance done on my unit yesterday (7/3/13). I’m writing in regard to Kaz, the technician who performed the service. This was by far the best experience I’ve ever had from ANY service rep, bar none. He was knowledgeable, courteous and his primary focus was doing the job RIGHT and to my satisfaction. What should have been a 3 hour job turned into 10 hours, partly due to a major rain delay but also because he pointed out and fixed several issues caused by shoddy workmanship by the company who replaced my unit almost 5 years ago. He could have done nothing more than what was on the job ticket but because of his superior work ethic he went the extra mile to do the job correctly. It is because of his dedication and pride in his work that you not only have a customer for life but I will recommend your company to any and all in need. I know the extra time he spent here may have gotten him in hot water but he is to be commended for his efforts, not punished. Please recognize him for the outstanding employee he is. Thank you!
Ron Haas Land O Lakes 34637
Thanks again Rosemary P. New Port Richey 34653
Barbara C. St. Pete 33714
John F. Spring Hill 34609
Time of arrival 4:15 PM. Johnny on the spot. Mr. Darin fixed the problem correctly and we are so happy about it. Thank you for send an extra good man, because the last person that was send here did not do a good job and I put my cards on the table, not saying. Not saying the man doesn't know the job, but did a sorry job on the repair. He forgot his pride in his work. However Darin knew immediately what had to be done and corrected the problem. Darin is to be congratulated for a job well done. We are extremely thankful for a man that has so much pride in his work and the company he works for.
Thanks: for everything. Hope I spelled his name correctly.
Marion P. S. US Army Retired
Marion P. S.